We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Excellent value for money. Recommended store. Puts a free gift
thanks
highly recommended. i will order again. fast shipping
Yes but they don't shine
One was broken u. u. but they gave me one s gift aritos
perfecta.
Beautiful bracelet .. shines a lot
Very beautiful bracelet. I ordered a lot of everything, the store put as a gift earrings-carnations in the form of a leaf of clover and a cloth for wiping silver.
Received, very beautiful. Corresponds to the description, though i doubt that this is silver. Very fast shipping
Très jolis bracelets
Zak kuaz arrived in 2 months and 11 days. Thank you to the store for quickly sending the order and put a napkin for the bracelet as a gift. The bracelet was packed in a gift bag and in a postal bag with a puffy. the order arrived intact. The bracelet looks very gentle. Beautiful. if you wear a bracelet on a thin hand. Then the links of the chain remain free. The clasp is small. It is not convenient to fasten. There is a stamp of 925 samples. The bracelet is happy. I recommend the product and the seller.
Beautiful. And thank you so much for the little gift. It comes in a gift bag and with a bread to clean it
excelent
Beautiful
Super
thank you for good order and nice gift
Very pretty, put next to other bracelets that are silver is the same. it will look over time if it is indeed silver. It's very showy. Speed on delivery, ahead of schedule. With the store very happy too, he sent me some gift earrings
wonderful, beautiful packing!!! delicate!
Track arrived 2 weeks before krasnodar, tracked, was well packed, each component of the order and a cellophane small bag, then all the bags in a cardboard box and in a postal bag with pouches. In the box there were also 3 small napkins for the care of silver ornaments. On all ornaments is put a test, i hope that this is silver. Also the store put a gift-earrings carnation. Decoration quality, stone glitters. Everything corresponds to the description
Beautiful… Recommend store
Smears a shine
It's not silver but they're very nice and they came quickly to peru (1 month)