We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
same as the pix
Too big
Beautiful
Perfect, very fast shipping
Lil loose bt nice piece.
Nicer in Real than the picture, goodly
A very elegant piece of jewelry.
Good
adorable
like as image.all are accurate.very beautiful. store recommended.
Very beautiful!!! Came quickly!!
They still came i believed the store super i have a whole epic with orders was ordered earrings they did not come opened a dispute money returned and the earrings came wrote to the seller to return the money and he gave them to me made an order others Earrings wait no time came out at the request of the seller dispute did not open again made an order for bracelets so that they could again be able to send earrings and wait for their jewelry all super seller honest reliable recommend for all 100 prosperity to him and all benefits
very beautiful , loved it, arrived quick, very much satisfied ♡
Ochey-very long delivery. The bracelet is beautiful-all poured., but too big. Suitable for a fuller hand. The referee of the store.
Good product
Same as the one in the very nice photo thank you store
Just like the one in the very nice photo thank you store arrived before the estimated time.
Look just like pic nice