Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
good
Excellent, quality bracelet. The store is reliable, everything is perfectly packed, delivery within a month, everything was pleasant. Thank you.
Fast delivery, quality products, Excellent packing, отслеживаемых track, Вообщем everything on a high level. I recommend! Thank you very much.
All as in the photo
Such a cute, even a cleaning cloth is available. Size fit perfectly
Cute and neat bracelet! Often i shop in this store. Delivery about a month.
nice products quality is perfect.
The goods are good, but i did not make engraving
This was my third order and quality is good, but the store put the engraving on the inside of the bracelet again when I asked for the engraving to be on the outside/top of the bracelet. Communication with the seller was okay and they offered to resend with the next order. I'm just disappointed at how they didn't do what I requested. Shipping took 15 days to arrive.
Quality is really good and was packaged nicely. I requested to have the words "O N E D A Y A T A T I M E" to be engraved on the top of the bracelet, but they engraved the words without spacing on the inside of the bracelet. The store answered all my questions and apologized for the mistake offering to resend another bracelet with my next order. Shipping was fast and only took 12 days. The bracelet is wonderful and I think the seller is good, but communicating what I want engraved was a bit unclear.
Shipping was fast and only took 16 days to arrive. Seller had good communication and was patient and understanding with all my questions. They engraved what I requested and the bracelet is beautiful. Quality is better than I expected and packaging was nice too. My wrist is 16 cm and the bracelet fits loosely but won't fall off. Overall very happy and would buy again! Thank you store.
Excellent bracelet, slightly too big on the wrist at 14 cm, but it looks just gorgeous. Delivery exactly month, not tracked